Privacy Policy
How we collect, use, and protect your personal information
Introduction
At Ultimate Carousel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress plugin and related services.
By using Ultimate Carousel, you consent to the data practices described in this policy.
Information We Collect
2.1 Personal Information
We collect information you provide directly to us, such as when you:
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Create an account or register for our services
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Purchase a subscription or license
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Contact us for support or inquiries
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Download our WordPress plugin
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Subscribe to our newsletter or updates
This information may include:
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Name and email address
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Billing and payment information (processed securely by Paddle)
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Website URL and WordPress installation details
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Support communications and feedback
2.2 Usage Information
We automatically collect certain information about your use of our services:
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Plugin activation and usage statistics
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Website performance metrics
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Error logs and debugging information
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IP address and browser information
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Pages visited and time spent on our website
How We Use Your Information
We use the information we collect to:
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Provide, maintain, and improve our services
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Process transactions and manage your subscription
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Send you technical updates and security notifications
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Respond to your support requests and inquiries
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Send you marketing communications (with your consent)
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Analyze usage patterns to improve our plugin features
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Ensure compliance with our terms of service
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Prevent fraud and enhance security
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business:
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Paddle - Payment processing and subscription management
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Analytics providers - Website usage analysis
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Email services - Communication and notifications
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Hosting providers - Data storage and security
4.2 Legal Requirements
We may disclose your information if required by law or in response to:
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Valid legal requests from government authorities
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Court orders or subpoenas
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Protection of our rights and property
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Prevention of fraud or illegal activities
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
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SSL encryption for data transmission
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Secure servers and databases
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Regular security audits and updates
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Access controls and authentication
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Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
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Provide our services to you
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Comply with legal obligations
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Resolve disputes and enforce agreements
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Improve our services and user experience
When you cancel your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal reasons.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
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Access - Request a copy of your personal information
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Rectification - Correct inaccurate or incomplete information
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Erasure - Request deletion of your personal information
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Portability - Receive your data in a structured format
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Restriction - Limit how we process your information
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Objection - Object to certain types of processing
To exercise these rights, please contact us at contact@ultimatecarousel.com.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
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Essential cookies - Required for basic website functionality
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Analytics cookies - Help us understand website usage
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Preference cookies - Remember your settings and preferences
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Marketing cookies - Used for targeted advertising (with consent)
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Our WordPress plugin may also integrate with third-party services on your website. Please ensure you comply with applicable privacy laws when using our plugin.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Have Questions About Our Refund Policy?
Our team is here to help you understand our refund terms or assist with refund requests.